Privacy Policy & Terms and Conditions

ARKANSAS CRYSTAL WORKS PRIVACY POLICY AND TERMS AND CONDITIONS

I want to lay out the Privacy policy here at Arkansas Crystal Works and the Terms and Conditions if you order. I want your shopping experience to feel safe here.

FIRST, THE PRIVACY POLICY:

Terms - Arkansas Crystal Works

EEKS! PRIVACY PLEASE!

Terms - Arkansas Crystal Works

who’s watching me!!??

Privacy! It’s a big issue, especially lately.

I will keep this as short and sweet as possible. Obviously, nothing is 100% iron-clad.

I can’t guarantee that you are 100% safe, but I do have  several layers of safety measures in place.

I am dedicated to providing you a comfortable and safe shopping experience.

This website is protected with an SSL socket layer (the little padlock at the top of the page).

To borrow a definition from instant SSL dot com: “SSL (Secure Sockets Layer) is a standard security protocol for establishing encrypted links between a web server and a browser in an online communication.”

The usage of SSL technology ensures that all data transmitted between the web server and browser remains encrypted.

 

A LITTLE ABOUT THE SHOPPING CART

Terms - Arkansas Crystal Works

your info is safe with me

When you get to the shopping cart, you will see you have the option to sign up for an account or check out as a guest.

I don’t share your name, mailing address or email with anyone. EVER.

If you choose to sign up for an account, you will have access to your order and tracking information and past order history.

The next time you come to shop, you can simply sign in and your billing and shipping address will be on file, and will auto-load into the appropriate boxes when you check out.

Your information is accessible to only you and me (in case you need me to change something for you) and also so the shopping cart will recognize you when you come back.

Remember, if you don’t want your information saved, there is always the option to check out as a guest.

If you would like to sign up for the Crystal Friends mailing list, I am the only one who has access to your name and email for that as well.

Again, I do not share your information without your permission, ever.

A NOTE ABOUT COOKIES

terms and conditions - cookies

tracking cookies?

What about cookies? Chocolate chip? Yes please! Hey… wait a minute… those aren’t raisins, are they!!??

Cookies are required for the shopping cart to function, but it isn’t as scary as it seems.

To keep my earlier pledge to make this page as short and sweet as possible, if you are interested, here is a great website which describes exactly what cookies are and what they are not.

The link will open in a new tab so you don’t have to leave breadcrumbs (umm cookie crumbs?) to find your way back here. <wink>

THE SHOPPING CART AND CHECK OUT OPTIONS

When you check out, you will have a few options from which to choose.

#1 Enter your credit card information directly into the website

#2 Check out with PayPal (with or with out a PayPal account).

Credit card information entered directly into the shopping cart are encrypted and processed through the live payment processor, Stripe.

PayPal may be used with or without a PayPal account.

During the checkout process, you will see that I ask for your phone number.

Your phone number is only used for a last resort. If there is a problem with your order I will text or call and it is required for the paperwork for some shipping companies (especially if you are out of country).

Sometimes I can’t get through to you via email and there might be a problem with your mailing address or something else preventing me from completing your order.

I am notoriously anti-phone, so you will NOT be getting random calls from me!

A SHORT NOTE ABOUT SHIPPING

terms - shipping

shipping information

Shipping is now a flat rate based on your country.

(See the shipping link for more information on this, I am trying to decrease the reduncancy.)

Well, that’s enough information about privacy, I should think.

I want to provide you with the best shopping and browsing experience possible.

 

TERMS AND CONDITIONS

Bottom line… I want you to be happy with your purchase.

First and foremost: if you are happy, leave me a comment or send me an email! I love to hear from you.

If you are unhappy, email me so I can see if there is something that we can do to resolve that for you.

It is my goal for you to be pleased with your new Crystal Friends.

Usually I hit the mark. Sometimes I do not. If I don’t, I want to be the first to know so I can make it right for you.

If you have any questions, please don’t hesitate to ask.

terms - happy shopping!

Click to E-Mail Genn

HAPPY SHOPPING!

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